FAQ

Quick answers to the most frequently asked questions.

📦 What’s included in the box?

The digital photo frame, power cable, a stand (depending on the model), and a user guide.

📱 How do I add photos / videos?

You can send your photos and videos from your phone via the app in just a few seconds.

🌍 Can I send photos remotely?

Yes, from anywhere: as long as the frame is connected to Wi-Fi, delivery is instant.

🎁 Is it a good gift idea?

Absolutely! It’s an emotional and personalized gift, perfect for birthdays, holidays, or special occasions.

🚚 What are the delivery times?

Orders are processed quickly. Delivery usually takes 7 to 10 days.

🔒 Are my photos secure?

Yes, your data is protected and only accessible to the people you authorize.

↩️ Can I return the product?

Yes, you have 14 days after delivery to request a return if you’re not satisfied.

🧾 How can I track my order?

You can track your order via the “Track my order” page (or the link sent by email).

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